This seems like something that wouldn't need to be commented on, but in the six years I've worked in higher education I've found that more often than not, people like to make things difficult just to prove they are "in charge" of something. Then they find themselves excluded and complain about it. It's unnecessary. If you're laid back and easy to work with, then people will want to include you. If you're not, then they'll try to work around you. It's as simple as that.
Friday, August 29, 2008
Fast Tip Friday: Being easy to work with can go a long way
I woke up this morning to an email that said the two-person department made up of my boss and I were the easiest to work with at Dartmouth. What a great compliment! It's not because we automatically say yes to everything or allow ourselves to be walked on. Rather I think it's because we listen to what people want/need and we do our best to fulfill that need. This applies especially to the little stuff. Don't dismiss requests as unimportant and never say "no". Instead, give alternatives.
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2 comments:
This is such an important topic... my agency experience brought me to the same conclusion.
"No" is a very strong word and can negatively impact productivity. Say "yes," but relate time and expense. Not only does it build a relationship, but it may result in a great idea.
You are spot on with the turf war mentality of higher ed. Power trips all around.
I think the issue boils down to poor management in most higher ed institutions.
Many administrators fail to clearly communicate the goals and values of the institution and many department heads fail to appropriate those goals and values to the activities of their respective departments.
Higher ed should look to other successful sectors with large corporate structures and see what works there. How does Google keep its people all on the same page? Or IBM?
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