"Customers don’t want interactivity from your website. They want results. They want to do what they came to do as quickly as possible."
This is out of a great piece from the Giraffe Forum that my pal Rob pointed me to this morning. Check it out: http://giraffeforum.com/wordpress/2008/05/25/interactive-is-a-meaningless-word/
7 comments:
Does that make your job at Norwich obsolete? Looks like you got out just in time ;) haha!
LOL....I am biting my tongue so as not to say something professionally inappropriate about my former employers ;-)
come on Karlyn, YOU holding back? That's hysterical!!
This ties in with something from Nielsen which Michael Stoner had on his blog:
http://www.mstonerblog.com/index.php/blog/comments/web_users_ruthless_about_getting_what_they_want/jygzt
I guess that URL was too long for Blogger. Here's what it was about:
http://tinyurl.com/6bjakm
To FJ - valid point :-)
I'll just say this - everything happens for a reason. I love my job at Dartmouth and have never regretted coming here....but I may never have even applied for it had the women I worked for not turned completely psychotic. Buy me a beer some time and I'll tell you more ;-)
To alumnifutures: Great article. It doesn't surprise me at all. The web has become so obsessed with social networking that developers ignore the basics that people are looking for.
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